Check points at the time of delivery

Please check if your package is damaged or contents lost at the time of delivery.

Check points

Please check all sides of your package and check if there is damage, dent or stain. And please shake your package gently and check is there is any strange noise.

If you notice any, please open your package with the delivery staff, and check if there is any damage or lost.

In case of dagame or lost

(International Post)
Please let the delivery staff to create "Damage report" (CN24) and take the package / item picures and share them with GOYOKIKIYA. For your pacakge, please leave yout package "as is".

(Other carriers)
Please ask the delivery staff for further action. And please take the package / item picures and share them with GOYOKIKIYA. For your pacakge, please leave yout package "as is".